“At Highland, integrity is an expectation of the job here that everyone commits to achieve. Highland is, foremost, client-centered and employee-focused.”
Mona implements and analyzes Highland’s marketing initiatives, including our blog posts and newsletters, our website, social media posts, and marketing material development. In addition, she’s the administrator of our CRM system which is used across the business lines of the firm.
Mona manages these interrelated efforts ensuring that Highland’s messages are accurate, relevant and timely. No surprise, she’s got superb relational, organizational and project management skills. (Which means Mona holds us to deadlines and delivers projects on time –without losing her patience or offending anyone. Ever. Now that’s a skill.)
“I enjoy exploring marketing ideas and watching those concepts develop. Overseeing a project from start to completion, and managing the related tasks as efficiently as possible is a rewarding part of my role here.”
Mona and her husband share a love of travel. They were engaged in St. Andrews, Scotland and before they relocated from Chicago to Cleveland, the two took a three-month backpacking trip through Europe. The backpacks are a little dusty these days. Lately, they’ve been packing baby bags, and humming Raffi songs as they tend to their two young daughters.
- 10 years relevant experience
- 3 years with Highland
- BS, DePaul University
- Refugee Response, Adult Tutor