Highland Consulting Associates, Inc. (“Highland Consulting”) is committed to protecting your privacy. This website privacy policy (“Privacy Policy”) discloses the privacy practices for Highland Consulting’s website and applies solely to information collected by this website. This Privacy Policy informs you of what information is collected and used on this website. By accessing, visiting, or otherwise using this website in any way, you agree that you have read, understand, and agree to the terms of this Privacy Policy and consent to the data collection and use practices described in this Privacy Policy.

Collection of Information

Highland Consulting collects personal information, including your name, job title and/or description, employer and/or affiliation, postal address, email address, and/or telephone number. We collect this personal information only if you voluntarily choose to provide it through the website. You may also have the opportunity to subscribe to Highland Consulting’s research and firm updates. If you have provided Highland Consulting with your email address as part of a request to receive Highland Consulting’s research and firm updates and we have sent you research and firm updates, you will be given the opportunity to opt-out. We will make every reasonable effort to handle your request as quickly and efficiently as possible.

In addition, information concerning your computer hardware and software is automatically collected. This information may include your IP address, browser type, domain names, access times, and referring website address. Highland Consulting uses this information to maintain the quality of its service and to provide general statistics about website visitors.

Use of and Sharing of Information

Highland Consulting collects and uses your personal information in order to operate the website and provide services that you requested. The collection of your personal information during the research and firm update subscription process enables Highland Consulting to send you requested research and firm updates. Except as otherwise stated below, the personal information you provide on this website will not be shared with any third-parties, although Highland Consulting reserves the right to share such information with its affiliates and subsidiaries without your permission.

Highland Consulting occasionally hires other companies to provide limited services on our behalf, such as sending newsletters, providing customer service, and performing statistical analysis of our services. We will only provide those companies with the information that they need to provide us with such services, and we prohibit them from using that information for any other purpose.

Highland Consulting reserves the right to disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Highland Consulting or the website; (b) protect and defend the rights or property of Highland Consulting or the website; and (c) act under exigent circumstances to protect the personal safety of users of Highland Consulting’s website or the public.

Highland Consulting tracks the pages on this website that our users visit in order to determine which areas of the website are the most popular. This data is used to deliver customized content and advertising within the website to users whose behavior indicates that they are interested in a particular subject area.

Information Security

Highland Consulting uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. However, Highland Consulting cannot guarantee that information transmitted over the Internet or stored electronically is secure.

Use of Cookies

Highland Consulting’s website uses cookies to assist you with making your online experience more individualized. A cookie is a text file that is placed on the hard drive of your computer by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Cookies are used for convenience and to save you time when you next visit this website. The purpose of a cookie is to tell the web server that you have returned to a specific page, so that when you visit the website again, the experience will be personalized. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to set your computer to accept cookies from this website, you may also choose to be logged into the website automatically. If you choose to decline cookies, you may not be able to fully experience the interactive features of this website or the other websites that you visit and you may experience technical problems receiving current information from such cookie-disabled websites.


This Privacy Policy applies only to Highland Consulting’s website and not to any third-parties that may be accessed through hyper-links on this website.

User Control

With respect to your communication preferences, you can unsubscribe from the research and firm updates by following the instructions included in the communication you receive. If you want to change, correct or update personal information submitted on our website, please contact us.

Conditions of Use

By visiting this website, you accept that your visit and any disputes are subject to the Terms and Conditions and Privacy Policy. The Terms and Conditions and Privacy Policy will be governed and interpreted pursuant to the laws of the state of Ohio, United States of America. You specifically consent to personal jurisdiction in the state of Ohio in connection with any dispute between you and Highland Consulting arising out of the Terms and Conditions or Privacy Policy or pertaining to the subject matter hereof. The parties to the Terms and Conditions and Privacy Policy each agree that the exclusive venue for any dispute between the parties arising out of the Terms and Conditions or Privacy Policy will be in any court of competent jurisdiction in Cuyahoga County, Ohio.

If any part of the Terms and Conditions or Privacy Policy is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provision.


Highland Consulting reserves the right to occasionally update this Privacy Policy. At such time, Highland Consulting will also revise the “last updated” date at the end of the Privacy Policy. We recommend that you periodically review this Privacy Policy. If you have any concern about privacy issues, please contact us.

Contact Information

Highland Consulting welcomes feedback regarding this Privacy Policy. If at any time you believe that this website has not adhered to this Privacy Policy, please contact Highland Consulting and we will use all commercially reasonable efforts to promptly determine and correct the problem. Email should be sent to

Last Updated: April 5, 2016